Refund & Returns Policy

Refunds are only applicable for events that are ultimately cancelled. Events that are postponed or rescheduled are not eligible for refunds.

Tickets for events that have been postponed or rescheduled are eligible for exchange to new dates and times for the same events only. For exchanges the original proof of purchase issued by us is required. It can be the receipt or the ticket itself. This will then be verified by us before proceeding with the exchange.

Other Terms & Conditions may applied depending on specific events and organizer. 

Contact us for questions related to refunds and exchange.


OR you can contact us via our Customer Service WhatsApp HERE.


Mentari Management Sdn. Bhd.
B620, Block B, Mentari Business Park
PJS 8/5, 46150 Petaling Jaya, Selangor, Malaysia


Phone: +60 3 5612 0733

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